{"id":3479,"date":"2026-03-31T11:16:40","date_gmt":"2026-03-31T15:16:40","guid":{"rendered":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/privacy-policy\/"},"modified":"2026-07-08T08:41:15","modified_gmt":"2026-07-08T12:41:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\"><em>Last updated: March 31, 2026<\/em><\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">1. Who We Are<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Bice Italian Cuisine (hereinafter &#8220;we&#8221;, &#8220;us&#8221; or &#8220;the Company&#8221;) operates a fine Italian dining restaurant, catering, events, takeout, and delivery services. Our head office is located at 3954 B Boulevard Leman, Laval, Qu\u00e9bec H7E 1A1, Canada.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how we collect, use, retain, and protect your personal information in compliance with Qu\u00e9bec&#8217;s <strong>Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (Law 25)<\/strong>, the <strong>Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong>, and the European Union&#8217;s <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We may collect the following categories of personal information:<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>a) Contact Data<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>First and last name<\/li>\r\n<li>Email address<\/li>\r\n<li>Phone number<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>b) Reservation Data<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Reservation date and time<\/li>\r\n<li>Party size<\/li>\r\n<li>Special requests<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>c) Delivery Information<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Delivery address<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>d) Payment Data<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Payments are processed exclusively by certified third-party providers (see Section 5). We do not store any credit card numbers or sensitive financial data on our systems.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>e) Browsing Data &amp; Cookies<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>IP address, browser type, and operating system<\/li>\r\n<li>Pages visited, time spent on site, and click behaviour<\/li>\r\n<li>Analytics and remarketing cookies<\/li>\r\n<\/ul>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">3. How We Use Your Information<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We use your personal information for the following purposes:<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Processing and confirming your reservations<\/li>\r\n<li>Organizing and delivering your orders (via Uber Eats, Skip the Dishes, DoorDash)<\/li>\r\n<li>Communicating with you about your order or reservation<\/li>\r\n<li>Improving our website and services (analytics)<\/li>\r\n<li>Marketing and targeted advertising (Meta Pixel, Google Analytics)<\/li>\r\n<li>Complying with our legal and tax obligations<\/li>\r\n<li>Fraud prevention<\/li>\r\n<\/ol>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">4. Legal Basis for Processing (GDPR)<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If you are located in the European Economic Area (EEA), we process your data on the following legal bases:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Consent<\/strong> \u2014 for analytics and advertising cookies, and marketing communications<\/li>\r\n<li><strong>Performance of a contract<\/strong> \u2014 for processing your reservations and orders<\/li>\r\n<li><strong>Legitimate interests<\/strong> \u2014 to improve our services and prevent fraud<\/li>\r\n<li><strong>Legal obligation<\/strong> \u2014 to comply with applicable tax and accounting laws<\/li>\r\n<\/ul>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">5. Third-Party Services and Data Sharing<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We work with the following third-party service providers who may receive certain personal information. These providers are required to protect your data in accordance with applicable laws.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Delivery Platforms<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Uber Eats \u2014 policy available at ubereats.com<\/li>\r\n<li>Skip the Dishes \u2014 policy available at skipthedishes.com<\/li>\r\n<li>DoorDash \u2014 policy available at doordash.com<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Analytics &amp; Advertising<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Google Analytics (Google LLC, United States) \u2014 anonymized browsing data for statistical purposes. Policy: policies.google.com\/privacy<\/li>\r\n<li>Meta Pixel (Meta Platforms, United States) \u2014 advertising remarketing tool. Policy: facebook.com\/privacy\/policy<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Payment Processing<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>[TO COMPLETE \u2014 Enter your payment processor name, e.g., Stripe, Square, Clover]<\/strong> \u2014 Transactions are secured and PCI-DSS compliant as per our payment provider&#8217;s terms.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We do not sell or rent your personal information to third parties for commercial purposes.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">6. Cookies and Tracking Technologies<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Our website uses cookies to enhance your experience and analyse traffic. You can manage your cookie preferences through the consent banner displayed on your first visit, or via your browser settings.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Types of cookies we use:<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Essential cookies<\/strong> \u2014 required for the site to function<\/li>\r\n<li><strong>Analytics cookies<\/strong> \u2014 Google Analytics, to measure audience (can be disabled)<\/li>\r\n<li><strong>Advertising cookies<\/strong> \u2014 Meta Pixel, to personalise ads (can be disabled)<\/li>\r\n<\/ul>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">7. Data Retention<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>[TO COMPLETE \u2014 Specify your retention period, e.g., &#8220;We retain your personal information for 3 years following your last interaction with us, unless a longer period is required by law.&#8221;]<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Once the retention period expires, your data is securely deleted or anonymized.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">8. Your Rights<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">In accordance with Law 25 and, where applicable, the GDPR, you have the following rights regarding your personal information:<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li><strong>Right of access<\/strong> \u2014 obtain a copy of the information we hold about you<\/li>\r\n<li><strong>Right of rectification<\/strong> \u2014 correct inaccurate information<\/li>\r\n<li><strong>Right to erasure<\/strong> \u2014 request deletion of your data, subject to legal obligations<\/li>\r\n<li><strong>Right to data portability<\/strong> \u2014 receive your data in a structured, machine-readable format<\/li>\r\n<li><strong>Right to withdraw consent<\/strong> \u2014 withdraw your consent at any time without affecting prior processing<\/li>\r\n<li><strong>Right to file a complaint<\/strong> \u2014 with the Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information du Qu\u00e9bec (CAI): cai.gouv.qc.ca<\/li>\r\n<\/ol>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">9. Security Measures<\/h2>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>SSL\/TLS encryption of communications between your browser and our website<\/li>\r\n<li>Access to personal data restricted on a need-to-know basis<\/li>\r\n<li>Privacy incident management protocols compliant with Law 25<\/li>\r\n<\/ul>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">10. Children Under 14<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Our website is intended for the general public. We do not knowingly collect personal information from children under 14 years of age without prior parental or legal guardian consent, as required by Law 25. If you believe a child has provided us with information without parental consent, please contact us immediately.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">11. Changes to This Policy<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We reserve the right to update this Privacy Policy at any time. The date of the last update will appear at the top of this document. In the event of material changes, we will notify you by email or by posting a notice on our website. Your continued use of the site after any changes constitutes acceptance of the updated terms.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">12. Contact Us \u2014 Privacy Officer<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">For any questions, requests to access, correct, or delete your personal information, or to file an internal complaint, please contact the management of Bice Italian Cuisine:<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Bice Italian Cuisine<\/strong><br \/>3954 B Boulevard Leman, Laval, Qu\u00e9bec H7E 1A1, Canada<br \/>Phone: +1 450-900-4232<br \/>Email: <a href=\"mailto:info@bicecuisine.com\">info@bicecuisine.com<\/a><br \/>Website: <a href=\"https:\/\/bicecuisine.com\" target=\"_blank\" rel=\"noopener\">bicecuisine.com<\/a><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">You may also contact:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information du Qu\u00e9bec (CAI) \u2014 <a href=\"https:\/\/www.cai.gouv.qc.ca\" target=\"_blank\" rel=\"noopener\">www.cai.gouv.qc.ca<\/a><\/li>\r\n<li>Office of the Privacy Commissioner of Canada \u2014 <a href=\"https:\/\/www.priv.gc.ca\" target=\"_blank\" rel=\"noopener\">www.priv.gc.ca<\/a><\/li>\r\n<\/ul>\r\n\r\n<p>]]&gt;<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: March 31, 2026 1. Who We Are Bice Italian Cuisine (hereinafter &#8220;we&#8221;, &#8220;us&#8221; or &#8220;the Company&#8221;) operates a fine Italian dining restaurant, catering, events, takeout, and delivery services. Our head office is located at 3954 B Boulevard Leman, Laval, Qu\u00e9bec H7E 1A1, Canada. This Privacy Policy explains how we collect, use, retain, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3479","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/pages\/3479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/comments?post=3479"}],"version-history":[{"count":3,"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/pages\/3479\/revisions"}],"predecessor-version":[{"id":5169,"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/pages\/3479\/revisions\/5169"}],"wp:attachment":[{"href":"https:\/\/wordpress-nginx-production-bc88.up.railway.app\/en\/wp-json\/wp\/v2\/media?parent=3479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}